Disabled Access

Orlando International Airport provides a barrier-free path throughout the facility for individuals with disabilities. Features include:

• Designated disabled parking spaces
• Ground transportation vehicles with passenger lifts
• Minimal changes between floors
  • There is no change of floor/level from check-in to boarding the aircraft
  • Baggage claim is just one floor/level down from where the aircraft arrive
  • Ground transportation is just one floor/level down from baggage claim
• Automated Guideway Transit (AGT) system to and from gate areas
  • Our roll-on/roll-off train system requires no change of floor/level between the main terminal and the airside terminals (gate areas)
• Elevators, escalators, and moving walkways
• Moving walkways transport you from the parking garages to the main terminal, and from one end of the main terminal to the other
• Elevators and escalators are available for the minimal changes in floor/level that are required
• Curbside check-in
• Porter service and luggage carts
• Wheelchairs
• All restrooms modified to accommodate the disabled
• Companion care restrooms to accommodate the disabled and their companions
• Service Animal Relief Areas
• Accessible pay telephones with volume control
• TDD phones
• Page phones and emergency phones are hearing aid compatible with volume control
• Hyatt Regency Orlando International Airport is located inside the main terminal and offers 20 rooms special equipped for disabled access
• Passenger lifts to ease boarding on commuter aircraft

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Companion Restrooms

See from which Airside your airline operates. See a layout of the Terminal Buildings

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Curbside Check-In

You may drop off domestic passengers at curbside check-in on Level 3 (Ticketing/Departures) on either the "A" or "B" side of the main terminal.  This eliminates the need to walk to the main terminal from the parking garage.  If you wish to park after dropping off passengers and luggage, follow signs to Terminal Parking, or use the "Quick Park" ramp on the "A"  or "B" sides of the main terminal to access the Terminal Parking.

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Parking

A-Side or B-Side Garage Parking 

Handicapped parking spaces are available in the following areas:

• In the "A" or "B" side garages where disabled parking spaces are located near the elevator shafts on levels 1 & 2
• In the terminal top parking where disabled parking spaces are located near the elevator shafts on each level

Economy (Satellite) Parking Lot

Handicapped parking is also available in the economy (satellite) parking lots, including disabled access for the shuttle service to/from the terminal. 

More information can be found on our Parking page.

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Service Animal Relief Areas

Service Animal Relief Areas are available on Level 2 of both terminals. The “A” side area is located at the far East end of the building (to the right as you exit the building). The “B” side area is located at the far West end of the building (to the right as you exit the building).

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Skycaps

Skycaps are available to assist passengers.  Typical services include curbside check-in, carrying baggage, wheelchair assistance, etc.  Please contact your particular airline to arrange for assistance from its skycaps.  It is customary to tip skycaps a few dollars for service provided.

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Wheelchairs

If you require a wheelchair, please contact your airline in advance and they should be able to provide a wheelchair for your use within the airport.  If you require one for the duration of her stay, please email the Orlando/Orange County Convention & Visitors Bureau or visit their web site.  They should be able to provide you with a list of companies offering such a service.

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