MCO Airport App

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MCO App - Navigation

 

Terminal Maps

Wayfinding Map Terminals A and B
 
Terminals A and B are opposite sides of the same building providing an easy walk (on Level 3) from one Terminal to the other
Printable Maps: Terminal A & B Map | Terminal A & B Airline Locations
Airline Locations - Terminals A & B
 
Terminals A and B are opposite sides of the same building providing an easy walk (on Level 3) from one Terminal to the other
Printable Maps: Terminal A & B Map | Terminal A & B Airline Locations
  • Terminal A

    Level 3

    Airline Ticketing Gates
    Air Transat A-2 70-99
    Avelo A-3 100-129
    Avianca A-2 70-99
    Copa A-2 70-99
    Frontier A-2 1-29 & 70-99 (Intl Arr)
    Miami Air A-2 1-29
    Southwest A-4 100-129
    Spirit A-1 1-29 & 70-99 (Intl Arr)
    Virgin Atlantic A-3 70-99
    Ride Share (Uber, Lyft and Wingz) From 9:00pm - 2:00am

    Level 2

    Baggage Claim Carousels 1-16
    Starbucks
    Ride Share (Uber, Lyft and Wingz)
    Service Animal Relief Area

    Level 1

    Lost & Found
    Baggage Claim 8A - Virgin Atlantic
    Luggage Wrapping (Wrap 'n Fly), Stroller/Pushchair Rental (Wrap 'n Fly)
    Buses - Lynx (City bus)
    On Airport Rental Car Agencies (Alamo • Avis • Budget • Dollar • Enterprise • Hertz • National • Payless • Sixt • Thrifty), Off-Airport Rental Car Agencies
    Taxi, Towncar, Limousine, Shuttles - Mears
    USO Welcome Center

    Parking Level R-1

  • Terminal B

    Level 3

    Airline Ticketing Gates
    AeroMexico B-3 70-99
    Air Canada/Rouge B-3 70-99
    Alaska B-1 30-59
    American B-2 30-59
    Bahamasair B-4 70-99
    Breeze B-1 30-59
    Delta B-4 70-99
    LATAM B-4 70-99
    Silver Airways B-1 1-29 & 70-99 (Intl Arr)
    Sun Country B-4 70-99
    United B-1 30-59
    Volaris B-3 70-99
    WestJet B-3 70-99
    Ride Share (Uber, Lyft and Wingz) From 9:00pm - 2:00am

    Level 2

    Baggage Claim Carousels 20-32
    TSA PreCheck Enrollment Center (Mon-Fri, 8am-1pm & 1:30pm-4:30pm) (near baggage claim 23)
    Ride Share (Uber, Lyft and Wingz)
    Service Animal Relief Area
    Nursing Pod (near baggage claim 24)

    Level 1

    Bag Check - Southwest (Fri-Mon, 6:00am-2:00pm) from May 26
    Baggage Claim 28B
    Baggage Storage (Hold My Luggage), Stroller/Pushchair Rental (Hold My Luggage)
    Starbucks
    Buses
    Resort Transportation - Universal SuperStar Shuttle
    On Airport Rental Car Agencies (Alamo • Avis • Budget • Dollar • Enterprise • Hertz • National • Payless • Sixt • Thrifty), Off-Airport Rental Car Agencies
    Taxi, Towncar, Limousine, Shuttles - Mears

    Parking Level R-1

  • Terminal C

    Level 2

    Airline Ticketing Gates
    Aer Lingus C17 C240-C245
    Azul C16 C240-C245
    British Airways C15 C240-C245
    Caribbean C14 C240-C245
    Emirates C14 C240-C245
    Eurowings Discover C14 C240-C245
    GOL C14 C240-C245
    Icelandair C16 C240-C245
    JetBlue C17 C230-C245
    Lufthansa (see Eurowings Discover)
    Lynx Air C17 C240-C245
    Norse C14 C240-C245
    Sunwing C17 C230-C238

    Level 6

    Bag Claim
    Customs & Immigration
    Meet & Greet Area
    Barnie's Coffee & Tea, Gatlin Trade, Starbucks
    Ride Share (Uber, Lyft and Wingz)

    Level 4

    Bridge to Garage C
    Bridge to Ground Transportation Facility
    On Airport Rental Car Agencies (Alamo • Avis • Budget • Dollar • Enterprise • Hertz • National • Payless • Sixt • Thrifty)
    Eola Market
    Nursing Room

    Level 1

    Lost & Found
    Orlando Police Department
    TSA Pre-Check Enrollment Center
    Global Entry Enrollment Center
    Nursing Room
    Parking Shuttles
    Resort Transportation
    Out of Town Shuttles

Hyatt Regency Orlando International Airport

Hyatt Regency Orlando International Airport

Hyatt Regency Orlando International Airport
Located between Terminal A and Terminal B at Orlando International Airport
(407) 825-1234

Treat yourself to the ultimate convenience when you stay at the Hyatt Regency Orlando International Airport. Located between Terminal A and B of the airport, our prime location puts you within minutes of enticing shops and restaurants, local nightlife and some of Orlando’s best kept secrets.

The hotel and restaurants are “before security” and so may be accessed by both travelers and non-travelers.

  • Conveniently located newly renovated 445-room, AAA rated **** hotel
  • Dining options include Hemisphere AAA rated *** restaurant and McCoy’s Grill & Bar (featuring a sushi bar from 5:00pm – 11:00pm)
  • Convention and meeting space totaling 42,000 square feet (3,900 sq. m)
  • Park, Stay and Go packages are available and include parking for the duration of your trip

 

Speed Through MCO

  • TSA
    Security Tips

    Transportation Security Administration (TSA)

    The TSA is responsible for passenger screening at the security checkpoints at Orlando International Airport.

    Knowing the process and the requirements can help expedite your passage through the security screening. The TSA web site provides useful information, including:

    You may also want to consider applying for one of the expedited screening programs, TSA PreCheck, Global Entry (which also provides TSA PreCheck benefits) or CLEAR.

  • MCO Reserve powered by CLEAR
    MCO Reserve

    MCO Reserve

    MCO Reserve powered by CLEAR

    Now passengers without TSA PreCheck or CLEAR+ can book a time to go through airport security at MCO Reserve powered by Clear – it’s free.

    MCO is proud to offer MCO Reserve powered by Clear.  MCO’s “Reservation Lane” allows travelers to plan ahead and reserve a dedicated security lane time slot for their party. Travelers can quickly and easily see and reserve an available time slot. This service is offered at no cost.

    After reserving their slot and arriving at the dedicated MCO Reserve lane, travelers will simply scan their issued QR code and move directly to TSA to screen their boarding pass and ID and then proceed through the standard TSA security screening. Terminals A, B and C all have dedicated MCO Reserve lanes with a limited number of slots available each day. Travelers may book their time slot up to 72 hours in advance.

    Security screening times available from 5:00am to 5:00pm for flights departing between 6:30am and 8:30pm.

     

  • TSA PreCheck
    TSA Precheck

    TSA Pre✓® Trusted Traveler Program

    TSA PreCheck Airlines and Hours

    TSA PreCheck provides low-risk travelers with a smoother experience at the airport security passenger checkpoint. The program is open to U.S. citizens and lawful permanent residents, as well as members participating in Trusted Traveler Programs like Global Entry, NEXUS and SENTRI. TSA PreCheck is a great option for frequent travelers looking to save time during the airport security process. Enrolled members can travel with ease with no need to remove shoes, laptops, 3-1-1 liquids, belts or light jackets.  They can also access dedicated screening lanes when traveling on participating airlines at participating U.S. airports.

    Normal operating hours for TSA PreCheck are 4:00 am to 8:30 pm but you can confirm whether the TSA PreCheck lanes will be open when you’re flying at TSA Pre✓ ® Checkpoint Schedule.

    TSA PreCheck enrollment initiative for departing passengers:

    MCO is one of the first airports to offer the new TSA PreCheck enrollment initiative for departing travelers. It will allow travelers to enroll in TSA PreCheck as they depart for their trip with no need for an appointment. IDEMIA TSA PreCheck Enrollment Ambassadors are stationed in front of the security checkpoint for Gates 1-59, located on the South Walk side, with carts equipped to enroll passengers in TSA PreCheck. An added benefit is travelers who apply on-site will have access to the MCO Reserve Lane* at the security checkpoint for their departure on the day they complete their TSA PreCheck application.

    *MCO Reserve is a reservation lane that provides a faster, more predictable experience, but it still requires you to go through normal TSA standard security screening procedures. The MCO Reserve Lane is located between the TSA PreCheck and standard security screening lanes at the security checkpoint to Gates 1-59.

    Hours of operation for the enrollment initiative are: Monday – Friday: 5:00 am – 11:00 am (Saturday – Sunday: Closed)

    This new, simplified initiative for departing travelers delivers TSA PreCheck enrollment in five minutes or less, and most passengers will receive their Known Traveler Number (KTN) within three to five days, and in most cases, just in time for their return trip.

    Enrolling at the airport is even faster if the traveler applies online beforehand. TSA PreCheck enrollment requires proof of identity, proof of citizenship (forms of identification can be located here: proof of citizenship), fingerprint and photo capture. There is an $85 enrollment application fee, which covers five years of participation, if approved. Click here if you wish to start the application process before arriving at MCO.

    If you are not a departing traveler, but still interested in enrolling in TSA PreCheck:

    Please complete the application and schedule an enrollment at one of our numerous enrollment centers in Orlando, FL and surrounding areas, or stop by our enrollment center at MCO located in Terminal B, on Level 2, near Baggage Claim 23, which is open Monday-Friday, 8:00am – 1:00pm & 1:30pm – 4:30pm.

     

  • CLEAR Expedited Security Screening
    Clear

    CLEAR Registered Traveler Program

    CLEAR is a biometrics-based pre-clearance system that allows passengers to enter dedicated security checkpoint lanes at participating airports.

    The CLEAR Enrollment Center is located in Terminal A & B, on Level 3, at the Security Checkpoint for Gates 70-129. Applicants may sign up on the CLEAR web site, or when they visit the Enrollment Center to complete their application.

  • Mobile Passport Control
    Mobile Passport Control App

    CBP’s Mobile Passport Control (MPC), is the only authorized app to expedite a traveler’s entry process into the United States. Eligible travelers submit their passport information and customs declaration form to CBP via a smartphone or tablet prior to arrival.

    • Download the Mobile Passport Control App from the Apple App Store or Google Play Store prior to arriving
    • Create a profile with your passport information
    • Complete the “New Trip” section upon arrival in the United States
    • Submit your CBP Declaration form through the app to receive an electronic receipt with an Encrypted Quick Response (QR) code
    • Bring your passport and smartphone or tablet with your digital bar-coded receipt to a CBP officer
  • Global Entry
    Global Entry

    Global Entry

    Global Entry Enrollment CenterGlobal Entry is a program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Though intended for frequent international travelers, there is no minimum number of trips necessary to qualify for the program.

    Participants may enter the United States by using automated kiosks located at select airports. All Global Entry members are also eligible to participate in TSA Pre✓®.

    The Global Entry Enrollment Center is located in Terminal C, on Level 1, near the Orlando Police Department office, and is open Monday-Friday from 8:00am-4:00pm. Applications and interview scheduling must be done on the Global Entry web site.

  • Concierge Services
    Concierge Services

    Concierge Services

    Air General Traveler Services

    Air General Traveler Services offers meet & greet concierge services to assist travelers through the airport – from curb to gate, and on arrival, from gate to curb, offering a seamless, effortless and luxurious travel experience. The dedicated service offers peace of mind for busy travelers and can assist with connections, transportation services, lounge access, airport hotel and car rental assistance and even support with shopping.
    The service caters to business travelers, groups, families and anyone traveling needing assistance.

    Phone: 844-377-9674
    Email: vip@airgeneral.com

Experience MCO - Visitor Pass Program

ExperienceMCO Visitor Pass PortalGet ready to Experience MCO in a whole new way! The Experience MCO Visitor Pass Program allows the non-traveling public to experience the newest terminal at Orlando International Airport. This exclusive pass will allow approved guests to enjoy the amenities post-security in Terminal C.

Shop, dine, spend some more time with loved ones who are flying out – how you Experience MCO is up to you!

Step 1: Apply Online
You can apply up to seven days in advance.
Provide your date of birth, gender, and full legal name exactly as it appears on your TSA-approved photo ID (e.g., passport or driver’s license). You’ll receive a confirmation email verifying that your request has been received. If you cannot select a particular date on the online form, the visitor slots have reached capacity for that day.
Apply Now

Step 2: Get TSA’s Approval
Your request will be reviewed by the Transportation Security Administration (TSA).
You’ll receive an email with your approval status after midnight on the day of your visit.

Step 3: Present your Experience MCO Visitor Pass
If approved for entry, you’ll receive your Experience MCO Visitor Pass attached to your approval e-mail. When entering the TSA Checkpoint, make sure to open the Experience MCO Visitor Pass attachment to provide to the TSA, along with your TSA-approved photo ID. It is recommended that you bring two forms of TSA-approved identification, if possible. Make sure to advise the TSA Officer that you have an Experience MCO Visitor Pass when presenting your photo ID.
Experience MCO Visitor Pass guests must enter the Terminal C TSA Checkpoint general screening line. Entry is restricted to only between the hours of 10:00 a.m. through 4:00 p.m. Experience MCO Visitor Pass guests are required to exit Terminal C by 8:00 p.m.

Program and Security Information

  • Printed Experience MCO Visitor Passes are not accepted. Please be sure to have your pass accessible digitally.
  • Experience MCO guests are subject to the same security regulations as passengers boarding an aircraft and must comply with TSA’s screening procedures, including not bringing items prohibited by TSA and complying with the 3-1-1 Liquids Rules
  • At this time, expedited screening and trusted traveler programs, such as the TSA PreCheck, CLEAR programs or the MCO Reserve program, cannot be used with the Experience MCO Visitor Pass
  • The Experience MCO Visitor Pass availability is limited and granted on a first-come, first-served basis, with all access subject to TSA approval
  • Participation in this program requires you depart the terminal by 8:00 p.m.
  • The Experience MCO Visitor Pass Program is a pilot program. In response to exigent circumstances or operational needs, the Greater Orlando Aviation Authority reserves the right, in its sole discretion, to cancel the program, cancel approved Experience MCO Visitor Passes, or modify program rules at any time without prior notice.
  • The Experience MCO Visitor Pass Program is not intended to be used by any individual or entity to conducting business or solicitation on property. Doing so will revoke pass and render you ineligible for future participation in the program.

 

 

Arrival and Departure Guides

Passengers arriving at a gate
Shuttle To Terminal
Boarding the shuttle to the Main Terminal Page Header Image
APM
Terminal
Baggage Claim
Departures Curb

Gate Area

Domestic passengers will leave the aircraft via a jetway which takes you into the gate area. Facilities including restrooms, shops, restaurants, ATMs and telephones can be found in this area.

Transportation To Terminals A & B

To reach Terminals A & B, follow directions on overhead signage to the shuttle station which is located in the center of the gate area.

Terminals A & B are open to the public as well as to arriving and departing passengers. It is where the airline ticket counters, baggage claim, tour operators, rental cars, shops, restaurants, hotel and ground transportation can be found.

 

 

Board The Gate Link (APM)

The doors on the Gate Link (APM) will automatically open when it is time for you to board.

 

Gate Link (APM) To Terminals A & B

The ride to the main terminal takes just over one minute. Pay attention to the signage and  announcements directing you either Baggage Claim A or Baggage Claim B. The Gate Link will arrive on level 3 of the Terminal A/B.

Terminals A & B

Upon arrival on Level 3 of Terminal A/B, look for the large illuminated letters indicating the A and B sides of the terminal.

Baggage Claim

Take the stairs, escalator or elevator down to Level 2 or Level 1 for baggage claim and ground transportation. Check the monitors to determine the correct baggage carousel for your flight.

Departing The Airport

Curbside pick-up by private car and ride sharing services are on the Arrivals/Baggage Claim Level (Level 2).

Rental Cars, Economy (Satellite) Parking Shuttles, Taxis, Express Pick-Up, Shuttle Vans, Resort Transportation and Buses are on the Ground Transportation Level (Level 1).

Passport
CBP Kiosks
Baggage Carousels in the FIS
Exit from FIS
APM Station
APM
Terminal
Baggage Claim
Departures Curb

Passports & Visas

Upon exiting the aircraft you will be required to clear U.S. Customs & Immigration. Please have your passport and any required documents available for inspection.

Clearing Customs & Immigration

Biometric Screening Technology is used to expedite clearance through customs and immigration. Global Entry kiosks and the CBP Mobile Passport Control app are also available for eligible passengers.

Baggage Claim

After clearing customs and immigration, claim your baggage from the baggage carousel then proceed to the exit.

 

Exiting Customs & Immigration

After clearing customs and immigration in Terminal A or B you may either keep your checked bags with you, place them on the baggage belt for transfer to the landside terminal, then proceed up to the Gate Link (APM) station.

Transportation To Terminals A & B

To reach Terminal A or B, take the escalator or stairs up to the Gate Link (APM) station.

Terminals A and B are open to the public as well as to arriving and departing passengers. It is where the airline ticket counters, baggage claim, tour operators, rental cars, shops, restaurants, hotel and ground transportation can be found.

 

Gate Link (APM) To Terminal A/B

The ride to the terminal takes just over one minute. Pay attention to the signage and announcements directing you either Baggage Claim A or Baggage Claim B. The shuttle will arrive on level 3 of Terminal A/B.

Terminals A & B

Upon arrival on Level 3 of Terminals A & B, look for the large illuminated letters indicating the A and B sides of the terminal.

 

 

Baggage Claim

Take the stairs, escalator or elevator down to Level 2 or Level 1 for baggage claim and ground transportation. Check the monitors to determine the correct baggage carousel for your flight.

 

Departing The Airport

Curbside pick-up by private car and ride sharing services are on the Arrivals/Baggage Claim Level (Level 2).

Rental Cars, Economy (Satellite) Parking Shuttles, Taxis, Express Pick-Up, Shuttle Vans, Resort Transportation and Buses are on the Ground Transportation Level (Level 1).

 

Arrive
Check-in desks and backwall signage
Hotel Atrium
TSA security checkpoint
Shuttles to gate areas
Board APM
APM
Locate Gate
At Gate

Arrival At The Airport

Check-in for departing flights is on the Departures Level (Level 3) of the Main Terminal (A-Side or B-Side). Check the Airlines page to determine whether you need to be on the A-Side or B-Side of the terminal.

Check-In Options

If you have not checked in and received your boarding pass before arriving at the airport:

Skycap Check-In: You may check-in with the skycaps on the curb if you are traveling within the U.S.

Self Check-In is available at self-service kiosks located throughout the terminal.

Ticket Counter Check-In is available inside the terminal. You are required to check in at an airline ticket counter if you do not have a ticket, require changes to a ticket, or you are checking in for an international flight.

 

Terminals A & B

Terminals A & B are open to the public as well as to arriving and departing passengers. It is where the airline ticket counters, baggage claim, tour operators, rental cars, shops, restaurants, hotel and ground transportation can be found.

TSA Security Checkpoint

Once you have have your boarding pass, follow the airport directional signage towards the gate from which your flight is departing. Check on the flight information displays to verify the gate and time of departure. Orlando International Airport offers two expedited screening options, CLEAR and TSA PreCheck. To utilize these services passengers must be registered members of these programs.

 

Transportation To The Gates

Follow directions on overhead signage to ensure the train you are boarding will take you to the correct gate area for your airline/flight.

Board The Gate Link (APM)

The doors on the Gate Link (APM) will automatically open when it is time for you to board.

 

 

Gate Link (APM) To The Gates

The ride to the gates takes just over one minute and provides a great view of the landscape and waterways of Orlando International Airport.

 

Locate Your Gate

Follow directions on overhead signage to the gate from which your flight is departing.

Waiting To Board

Once in the gate area, follow the directions of the airline staff concerning boarding the aircraft.

Download our Arrivals Guide, or our International Arrivals Guide in English or Español.

Virtual Tour:

Public Art

Art is an integral part of the overall design of the Orlando International Airport

“At the Airport” William King (1925-2015)

Below is a guide to the Public Art on display at the airport. The artists commissioned to create these works are of regional, national and international renown, and represent a variety of styles and media.

Art supports the airport’s unique design features that create an iconic and memorable sense of place for all visitors, known as The Orlando Experience®. Art connects the broad architectural spaces, light filled areas and green foliage to create a unique impression of Florida’s warmth, brightness and natural beauty.

Art also serves as a wayfinding element for the airport’s passengers; it introduces millions of national and international passengers and residents to the community’s appreciation and focus on the arts; and it provides a first and enduring impression of our community’s diverse cultural offerings.

The Greater Orlando Aviation Authority is solidly committed to a model program of art in public places, with pieces distributed throughout terminals A, B and C.

For more information please contact the Public Affairs department.

 

EMPLOYEE Art
Showcasing the Artists Within, annual employee contest and exhibition

Since 2007, the Greater Orlando Aviation Authority has collaborated with the National Arts Program for its annual employee art contest and exhibition. The program is for the employees, retirees and their immediate family members working at Orlando International Airport and Orlando Executive Airport, both operated by the Greater Orlando Aviation Authority. The program ensures that creativity is recognized and validated, sometimes for the first time, with prizes, scholarships and awards programs.

National Arts Program

Day Pyramid