ORLANDO, FL.– Today the Board of the Greater Orlando Aviation Authority (GOAA) voted unanimously to rescind a previous directive from its February meeting. That directive started the process of pursing privatizing security screening functions or the Screening Partnership Program (SPP) at Orlando International Airport (MCO).
“We have had substantive and very productive meetings with TSA officials locally, regionally and from Washington and as a result, significant changes have been implemented,” says Phil Brown, Chief Executive Officer of the Greater Orlando Aviation Authority. “We feel comfortable that the progress we have seen will result in improved security and customer service for our more than 45 million annual passengers.”
Security Screening Enhancements at MCO include:
- Expanded checkpoint capacity, 3 new lanes have been added
- Provided additional TSA personnel and staffing particularly during peak seasons
- Assigned additional K-9 Units
- Will provide Customer Service training for TSA employees
“It is our goal and we plan to continue the strong cooperative, beneficial and productive relationship that has been established for the traveling public in providing safe and efficient screening at Orlando International Airport,” says Frank Kruppenbacher, Chairman of the Greater Orlando Aviation Authority.
Orlando International is the busiest airport in the state of Florida with more than 45 million annual passengers. MCO has a diverse passenger profile from cradle to wheelchair and various levels of travel experience from infrequent leisure travelers to business and convention attendees. 93 percent of arriving passengers go through security which means more bags and more time needed for screening and processing.
In other Board Actions:
Board election of leadership:
- Frank Kruppenbacher – Chairman
- Domingo Sanchez – Vice Chairman
- Dean Asher – Treasurer
- Secretary – Phil Brown
- Assistant Secretary – Dayci Burnette-Snyder
The Board of the Greater Orlando Aviation Authority consists of seven members, five are appointed by the Governor of the State of Florida and one each elected from the Orange County Commission and Orlando City Council. The public body serves without compensation. In addition to the Board Officers, GOAA board members include; Orlando Mayor Buddy Dyer, Orange County Mayor Teresa Jacobs, Ed Fouche and Maggi Montalvo.
Basic MCO information:
Ranked by J.D. Power “Highest in Customer Satisfaction for Mega Airports” in 2017. With 45 million annual passengers, MCO is the busiest airport in Florida and 11th busiest in the U.S. MCO has 21,000 badged employees and generates $31 billion in revenue for the regional economy. Orlando International Airport strives to value and delight its customers through an airport-wide design concept known as The Orlando Experience®.